Cancellation Policy
At Ved Shree, we understand that sometimes plans change, and you may need to cancel your order. Please review our cancellation policy below for detailed information on how to proceed with an order cancellation.
Order Cancellation Timeframe
- Before Shipping: You can cancel your order within 24 hours of placing it, provided it has not yet been shipped. Please contact our customer service team as soon as possible to initiate the cancellation.
- After Shipping: Once an order has been shipped, it cannot be cancelled. However, you may return the item(s) in accordance with our return policy.
How to Cancel an Order
To cancel your order, please contact our customer service team:
- Email: vedshree19@gmail.com
- Phone: 63572 89678 When contacting us, please provide your order number and the reason for the cancellation.
Refund Process
If your cancellation request is received and processed before your order has been shipped, we will issue a full refund to your original method of payment. Please allow 5-7 business days for the refund to be processed and appear in your account.
Exceptions
- Customized Orders: Orders for personalized or customized items cannot be cancelled once the customization process has begun.
- Bulk Orders: Bulk orders or special orders may have different cancellation terms. Please contact our customer service team for more information.
Contact Us
If you have any questions or need assistance with your cancellation, please do not hesitate to reach out to our customer service team at vedshree19@gmail.com or call us at 63572 89678. We are here to help and ensure your shopping experience with Ved Shree is smooth and satisfactory.
Thank you for choosing Ved Shree. We appreciate your understanding and cooperation.
